Category: Key Career Milestones

Consulting and Transformation 06/2024 – Present

Leading a consulting and managed services firm focused on GCC, GBS, Digital HR Transformation, and HR technology, with ownership of strategy, P&L, commercial growth, and enterprise partnerships.

Built Aidosol from inception into a consulting-led GCC and Digital HR transformation business, approaching USD 1Mannual revenue through strategic client acquisition and expansion into UK and U.S. markets.

Secured and led a flagship engagement with a 50,000+ employee global semiconductor enterprise: designed and executed its Digital HR Shared Services transformation covering 25,000+ employees across 29 countries in Americas, Asia and Europe, delivering scalable service models and USD 3M in projected annual savings.

Partnered with CHROs, CFOs, and COOs on GCC setup, global payroll governance, HR operating models, and cost optimization across APAC, EMEA, and North America.

Conceptualized and led development of Aberto, an AI-enabled HR assistant enhancing service delivery, knowledge management, and workforce support.

Built technology-enabled managed services on Oracle HCM, Neocase, workflow automation, and workforce analytics; strengthened organizational maturity with ISO 9001 and ISO 27001 certifications.

Product & Business Transformation 03/2023 – 05/2024

Recruited to transform Procloz from a traditional payroll services organization into a technology-enabled multi-country Payroll and Employer of Record (EOR) platform business.

Conceptualized and launched COSTEN, a digital Travel & Expense platform, from ideation to market within 12 months; designed EVYA, an EOR onboarding platform digitizing employee lifecycle management.

Built i-Check, an automated payroll validation engine reconciling input-versus-output payroll data within seconds, improving accuracy, governance, and digital risk management.

Expanded digital payroll and EOR platforms across the U.S., Philippines, Canada, Australia, and New Zealand, managing global technology partnerships and multi-country compliance frameworks.

Established enterprise-grade governance and quality frameworks, contributing to ISO 9001 and ISO 27001 certifications.

Represented Procloz at global HR technology forums including SHRM and HR Tech USA, positioning its digital payroll and workforce solutions in international markets.

Global Business Services (India Center Head)  07/2019 – 01/2023

Built and led Cubic’s Global Business Services organization from inception, reporting to the CHRO, owning a USD 15M P&L across a 6,000+ employee global enterprise spanning North America, Europe, and APAC.

Built and scaled a 200+ member multi-functional GBS organization, expanding scope beyond HR Shared Services and Global Payroll into Finance, IT Applications, Procurement, Internal Audit, and Business Analytics.

Consolidated fragmented regional service delivery into a centralized shared services platform, delivering USD 3M+ in cost optimization within the first 12 months through consolidation, automation, and vendor rationalization.

Oversaw enterprise HR technology integrations across Workday, SAP HCM, and ADP, and introduced Tableau- driven people analytics and finance dashboards for executive decision-making.

Designed the enterprise GBS operating model integrating HR Business Partners, Centres of Excellence, and Shared Services, with defined SLAs, OLAs, and escalation governance.

Stabilized complex service transitions, restoring SLA compliance and payroll accuracy while reducing operational risk exposure across global service lines.

India Center Head (Country Head) | 09/2011 – 06/2019

Established and scaled Safeguard Global’s India operations from inception into the company’s largest global payroll and shared services center, holding full P&L ownership and statutory signatory accountability.

Scaled the India organization from a single employee to 500+ professionals, building a multi-functional platform spanning Global Payroll, HR Operations, HRIS, IT, and Group Finance, supporting 100+ multinational clients and 600+ payrolls processed monthly (720K+ payslips annually).

Expanded the delivery mandate beyond its original APAC scope to support roughly two-thirds of EMEA and one-fifth of Americas clients, demonstrating scalable operating leverage without proportional cost escalation.

Led early adoption of RPA and automation (2015–2018) and was instrumental in developing internal platforms (ARTHUR, CHRIS) and a global Zendesk service management capability handling 6,000+ daily interactions.

Established the HR Technology Centre of Excellence (India) in partnership with UK leadership, and led large- scale workforce transitions and client migrations while maintaining service continuity.

Acted as Authorized Signatory and senior statutory representative for the India entity, strengthening compliance, audit readiness, and risk governance across multiple jurisdictions.

Head Shared Services Delivery Centre 06/2009 – 08/2011

Established the organization’s Global Shared Services Centre for a USD 1.5B multinational manufacturing group, anchoring Global Payroll as the foundational workstream across 25+ countries.

Led an end-to-end global payroll transformation, transitioning from fragmented local providers to a centralized, governed delivery model in under nine months, partnering with Safeguard Global.

Designed the global shared services operating model, including governance frameworks, service catalogues, SLA/KPI structures, and Oracle HCM-aligned process standardization, delivering ~$1.5M in YoY savings.

Directed payroll data migration, parallel runs, cutover, and stabilization across multiple statutory jurisdictions, and expanded scope post-stabilization into HR operations, finance, and procurement.

Senior Manager Payroll Operations & Process Standardization – | 04/2008 – 06/2009

Led a 110-member team delivering in-house, bi-weekly PeopleSoft payroll for a 30,000+ employee workforce with AUD 3M+ operational P&L exposure.

Standardized payroll processes and controls within a highly regulated banking environment.

Payroll & Benefits Operations (ABSMM) 08/2006 – 04/2008

Led HR, Payroll, and Benefits operations with a 110+ member team, managing ~$36M financial exposure and applying OpEx/Six Sigma controls to strengthen cost discipline and regulatory compliance.

Partnered with U.S. and India-based stakeholders to standardize payroll and benefits processes, improving SLA adherence and reducing processing errors through structured quality and controls frameworks.

U.S. HR and payroll process transitions to India 11/2003 – 07/2006

Onshore-to-Offshore Transitions MPHRO. Directed the transition of complex U.S. HR/payroll processes to India, building and leading a 5-member team and establishing governance, cost controls, and service stability for high-complexity enterprise clients.

Conducted process and risk assessments to define transition roadmaps, knowledge-transfer plans, and SOPs that enabled a smooth onshore-to-offshore handover with zero service disruption.

Devyani International Private Limited | 05/2001 – 11/2003

Managed daily restaurant operations including staff scheduling, training, and performance management for a

team of 35 employees, ensuring consistent service and quality standards.

Owned outlet-level P&L responsibility, driving revenue targets, cost control, and inventory management in a

high-volume, fast-paced environment.

Built early foundations in people leadership, process discipline, and operational governance that carried directly

into the shift toward HR shared services and global operations leadership.