GAGANGUPTA

GAGANGUPTA

Executive Profile

Gagan Gupta

25+ years of building, scaling, and transforming Global Capability Centres and Business Services for multinational organizations

Throughout my career, I have been passionate about building organizations that create lasting business value. From establishing Global Capability Centres and Global Business Services organizations to leading large-scale HR and business transformations, I have enjoyed turning ambitious ideas into scalable, high-performing operations.

What drives me most is solving complex business challenges, building strong leadership teams, and helping organizations transform the way they operate. I believe sustainable success comes from combining people, technology, and practical solutions that deliver measurable outcomes.

Beyond work, I value continuous learning, meaningful relationships, and mentoring future leaders. I believe the best leaders create opportunities for others to succeed while leaving every organization stronger than they found it.

Achievements

25+
Years Experience
3
Greenfield GCC Built
$3M+
Annual Cost Savings
750+
Employees Scaled
$15M+
P&L Ownership
30+
Countries Supported

My Journey

Get my detailed resume here or watch a short video introduction.

What I Have Delivered

Career Impact

40,000+
Workforce Transformation
Led transformation impacting 40,000+ employees as Executive Sponsor for HR Shared Services transformation across 29 countries, establishing service centres in Europe and Asia.
Aidosol
110,000+
Employees on Payroll
Managed HR, Payroll, and Benefits operations for 110,000+ employees at Accenture with USD 36M+ financial exposure, applying Six Sigma controls to strengthen compliance and cost discipline.
Accenture
600+
Payrolls Managed Monthly
Oversaw delivery of 600+ payrolls every month for 100+ multinational clients across multiple geographies, with full governance, compliance, and SLA accountability at Safeguard Global.
Safeguard Global
720,000+
Annual Payslips Delivered
Directed end-to-end delivery of 720,000+ payslips annually for a diverse multinational client base, maintaining zero-error SLA targets and strict in-country compliance standards.
Safeguard Global
6,000+
Employee Enterprise Transformed
Designed and built Cubic Corporation’s Global Business Services function serving a 6,000+ employee enterprise — delivering USD 3M+ in cost savings and establishing multi-functional shared services across Finance, IT, Procurement, and HR.
Cubic Corporation
3,000+
Employees Supported
Established the Global Shared Services Centre for IMI CCI, a USD 1.5B manufacturing group, supporting 3,000+ employees across 25+ countries through a centralized delivery model generating USD 1.5M in annual recurring savings.
IMI CCI

The Journey

Key Career Milestones

June 2024
Managing Director – Aidosol | Gurgaon | Present
Consulting and Transformation 06/2024 – Present Leading a consulting and managed services firm focused on GCC, GBS, Digital HR Transformation, and HR technology, with ownership of strategy, P&L, commercial growth, and enterprise partnerships. Built Aidosol from inception into a consulting-led GCC and Digital HR transformation business, approaching USD 1Mannual revenue through strategic client acquisition and […]
March 2023
Managing Director – Procloz | Gurgaon
Product & Business Transformation 03/2023 – 05/2024 Recruited to transform Procloz from a traditional payroll services organization into a technology-enabled multi-country Payroll and Employer of Record (EOR) platform business. Conceptualized and launched COSTEN, a digital Travel & Expense platform, from ideation to market within 12 months; designed EVYA, an EOR onboarding platform digitizing employee lifecycle […]
July 2019
Executive Director – Cubic Corporation | Hyderabad
Global Business Services (India Center Head)  07/2019 – 01/2023 Built and led Cubic’s Global Business Services organization from inception, reporting to the CHRO, owning a USD 15M P&L across a 6,000+ employee global enterprise spanning North America, Europe, and APAC. Built and scaled a 200+ member multi-functional GBS organization, expanding scope beyond HR Shared Services […]
September 2011
Vice President – Safeguard Global | Gurgaon
India Center Head (Country Head) | 09/2011 – 06/2019 Established and scaled Safeguard Global’s India operations from inception into the company’s largest global payroll and shared services center, holding full P&L ownership and statutory signatory accountability. Scaled the India organization from a single employee to 500+ professionals, building a multi-functional platform spanning Global Payroll, HR […]
June 2009
Manager – IMI CCI | Bengaluru
Head Shared Services Delivery Centre 06/2009 – 08/2011 Established the organization’s Global Shared Services Centre for a USD 1.5B multinational manufacturing group, anchoring Global Payroll as the foundational workstream across 25+ countries. Led an end-to-end global payroll transformation, transitioning from fragmented local providers to a centralized, governed delivery model in under nine months, partnering with […]
April 2008
Global Payroll Manager – ANZ Banking Group | Bengaluru
Senior Manager Payroll Operations & Process Standardization – | 04/2008 – 06/2009 Led a 110-member team delivering in-house, bi-weekly PeopleSoft payroll for a 30,000+ employee workforce with AUD 3M+ operational P&L exposure. Standardized payroll processes and controls within a highly regulated banking environment.
August 2006
Assistant Manager – Accenture | Bengaluru
Payroll & Benefits Operations (ABSMM) 08/2006 – 04/2008 Led HR, Payroll, and Benefits operations with a 110+ member team, managing ~$36M financial exposure and applying OpEx/Six Sigma controls to strengthen cost discipline and regulatory compliance. Partnered with U.S. and India-based stakeholders to standardize payroll and benefits processes, improving SLA adherence and reducing processing errors through […]
November 2003
Business Analyst – Hewitt Associates (Aon) | Gurgaon
U.S. HR and payroll process transitions to India 11/2003 – 07/2006 Onshore-to-Offshore Transitions MPHRO. Directed the transition of complex U.S. HR/payroll processes to India, building and leading a 5-member team and establishing governance, cost controls, and service stability for high-complexity enterprise clients. Conducted process and risk assessments to define transition roadmaps, knowledge-transfer plans, and SOPs […]
May 2001
Assistant Restaurant Manager – Pizza Hut (Yum Brand)
Devyani International Private Limited | 05/2001 – 11/2003 Managed daily restaurant operations including staff scheduling, training, and performance management for a team of 35 employees, ensuring consistent service and quality standards. Owned outlet-level P&L responsibility, driving revenue targets, cost control, and inventory management in a high-volume, fast-paced environment. Built early foundations in people leadership, process […]

Platforms & Products Built

Aberto
AIDOSOL · 2025
AI ASSISTANT
AI assistant for next-generation HR shared services conceptualized and leading development. Introduction As organizations embraced digital...
IIPRO
PROCLOZ · 2024
AI INTERVIEW PLATFORM
As hiring volumes increased, recruiters and hiring managers struggled to balance speed with quality. Manual interview...
EVYA
PROCLOZ · 2024
HCM · EOR Platform
Internal EOR onboarding platform (mini-HCM) digitizing the employee lifecycle. As Procloz expanded its Employer of Record...
i-Check
PROCLOZ · 2024
PAYROLL AUTOMATION
Automated payroll validation engine reconciling input-vs-output data within seconds. As payroll operations scaled across multiple clients,...
COSTEN
Procloz · 2023
FinTech Platform
Digital Travel & Expense platform launched from idea to market within 12 months. Managing corporate travel...
EWIP
CUBIC · 2020
WORKFORCE INTELLIGENCE PLATFORM
Transformed fragmented HR reporting into a real-time executive decision support system. As Cubic continued to grow...
PTIF
SAFEGUARD GLOBAL · 2017
TALENT INTELLIGENCE FRAMEWORK
Predictive analytics framework for high-potential identification, engagement, and succession planning. As Safeguard Global expanded rapidly across...
TalentIQ
SAFEGUARD GLOBAL · 2016
PAYROLL FILE AUTOMATION
Project Secure platform automating the secure handling and processing of payroll files. As Safeguard Global’s global...
CEREBRO
SAFEGUARD GLOBAL · 2015
OPERATIONAL INTELLIGENCE PLATFORM
MIS dashboard with real-time visibility into EOR, GEO, payroll and HR operations As Safeguard Global rapidly...

Expertise

Core Competencies

Leadership & Strategy
Global Capability Centre (GCC) Strategy, Build & Scale
Global Business Services (GBS) Transformation
Enterprise & Digital Transformation
End-to-End P&L Ownership
CXO & Board-Level Stakeholder Management
Enterprise Risk Management & Compliance
SLA, KPI & Governance Frameworks
Global Operations & Multi-Country Service Delivery
Global Delivery Centre Expansion & Scaling
Enterprise Program & Change Leadership
Operations & Delivery
Cost Optimization & Value Creation
Business Process Reengineering (BPR)
Organizational Design & Workforce Transformation
Enterprise HR Transformation
Vendor Management & Strategic Outsourcing
Global Payroll Strategy & Governance
Shared Services Operating Model Design
Business Enablement
Operational Excellence
AI-Enabled Business Transformation

Technology Expertise

10+ Enterprise Platforms Led

Workday Oracle SAP PeopleSoft SuccessFactors Neocase Zendesk ServiceNow Freshservice Salesforce Tableau Power BI

Recognition

Awards & Honours

🏆
Insights Success Magazine Recognition
India’s Leading IT Company to Follow AIDOSOL was recognized by Insights Success Magazine in its special edition, “India’s Leading IT Company to Follow.” The recognition acknowledges AIDOSOL’s innovative approach to technology consulting and cloud-enabled business solutions. Led by Gagan Gupta, the company has been recognized for helping organizations embrace digital transformation through modern technology, automation, […]
2025
🏆
Lucknow Review Magazine Feature
Featured by Lucknow Review Magazine AIDOSOL was featured by Lucknow Review Magazine for its contribution to helping organizations unlock business value through data, automation, and shared services consulting. Under the leadership of Gagan Gupta, CEO & President, AIDOSOL was recognized for enabling organizations to leverage data-driven insights, digital transformation, and modern shared services solutions to […]
2025
🏆
Excellence in Data Solution Award
Excellence in Data Solution Award AIDOSOL was honored with the Excellence in Data Solution Award at the 5th Asia Leadership Awards organized by Leadership Federation in Mumbai. The award recognized AIDOSOL’s innovative On-Demand Analytics Platform (DOOR AI) and its contribution to helping organizations make faster, data-driven decisions through intelligent analytics and automation. This recognition highlights […]
2024
🏆
Shared Services Innovator Award
Shared Services Innovator Award Gagan Gupta, CEO & President of AIDOSOL, received the Shared Services Innovator Award at the 5th Asia Leadership Awards, organized by Leadership Federation in Mumbai on 30 November 2024. The award recognizes his leadership in driving innovation within shared services by introducing AI and emerging technologies to enhance operational efficiency, improve […]
2024
🏆
Cubic CEO Award
Transformation Leadership Recognized with the Cubic CEO Award for outstanding leadership as a Transformation Leader, driving strategic transformation initiatives, operational excellence, and sustainable business growth.
2021
🏆
Featured in Asia’s Best Employer Brand 2021
Recognized by Cubic Corporation as part of its Asia’s Best Employer Brand Award 2021, presented by the World HRD Congress. Featured for leadership contributions in driving innovation, strengthening employer branding, and enhancing talent attraction and employee engagement initiatives that supported the organization’s recognition.
2021

What Leaders Say

LinkedIn Recommendations

★★★★★

“Gagan is extremely detail-oriented and quickly adapts to changing work requests and demands. He always steps up to take ownership of his clients in order to ensure they receive the highest quality service. A great team player, goes beyond his means to provide support to his peers. Wishing him all the best for his future endeavors!!”

SG
Shilpi Gupta
Program Director · Wipro
★★★★★

“"Gagan is a wonderful and an exciting person to work with. He is detail oriented and a manager who likes to keep his fingers dipped in all the pies. He has excellent knowledge of the payroll policies across all regions and is a good team manager. As his DRs we have loved working with him and he is a definite asset to any company. I wish him good luck and pray for a wonderful career."”

SO
Shivakumar Omprakash
Global BPO Manager · Opella
★★★★★

“"Gagan is a strong operational leader with a strong sense of accountability. He has extensive knowledge of the BPO industry specifically in the payroll segment and has in-depth knowledge of end to end payroll of all countries. Clarity in thought process and his ability to connect with people is highly commendable. He is one of the leaders whom people would like to work with for an enriching experience. I also view Gagan as a strong people manager in the area of developing others as demonstrated through his ability to identify and implement successful development plans for his associates."”

BR
Bhagyesh Rramakrishnan
HR Shared Service Leader · Zydus Group
★★★★★

“"Gagan has a stellar performance to his name during the period he transitioned and managed US Payroll Garnishments and Payments process. Gagan is a close friend of mine and has been there for me during any crisis in the process. He is a very good team player and does possess great knowledge of preparing, interpretation and execution of MIS."”

NN
Naveenkumar Naraharisetty
AVP, Operational Excellence · Standard Chartered Bank
★★★★★

“"Gagan has been an outstanding performer and an excellent people's person. He is straightforward and honest in his approach and is an inspiring leader. He is a leader who sets good standards and accomplishes them. Gagan has been instrumental in transitioning big HRO migrations and implementing them. Simply, he is a leader who knows the way, goes the way, and shows the way."”

LM
Lalit Mitra
Head – North, Project & Transition Leader · Citi
★★★★★

“"Gagan possesses a unique blend of emotional intelligence, organizational savvy and relentless execution. A hands-on manager that understands the big picture, Gagan has the courage to challenge the status quo in a tactful and insightful manner. Charged with a strong intellect and ability to communicate upwards in the organization, he is someone that can be trusted to lead large teams to deliver fantastic results."”

SP
Shawn Powers
EVP / CHRO · TTM Technologies
★★★★★

“"Gagan is one of the finest industry leaders I have ever met, and it was a pleasure to work with him under his leadership. His leadership, grooming people, taking the best out of them, creativity, dedication, hard work and sense of fun is infectious. He is an excellent manager, leads by example, always kept the team morale up, and I believe he is the best manager I ever had. His ability to work through the crisis and develop new ways to achieve the targets was always inspiring."”

SY
Shayam Yadav
Senior Manager · Deel
★★★★★

“"I have worked closely with Gagan for about eight years while he built Safeguard World Payroll in India from scratch. I was particularly impressed with his project planning skills and his ability to handle complex situations — be it with the clients or with people. Gagan is a good team leader. He is the one who leads from the front. His highly professional nature makes him stand out. He can be an asset for an organization wherever he goes."”

PK
Pankaj Khodaskar
Executive Director · Walker Chandiok & Co LLP
★★★★★

“"Gagan is a highly motivated, talented and culturally aware business leader. A skilled senior manager that understands the big picture, he coaches, mentors and motivates his teams to deliver results. Gagan has an analytical mind, emotional intelligence and courage that he uses to effectively challenge the status quo and drive improvements to the betterment of individuals, teams and the business."”

DS
David Siegfried
Process Engineer / Project Manager · Acumera
★★★★★

“"I must say it's rare that you come across such talent like Gagan. I had the opportunity to work with Gagan when we were fairly small in terms of headcount. And I believe it's because of his excellent acumen of converting vision into reality and execution that we have become this bigger, individually as well as a company."”

VS
Vivek Salariad
Technical Solution Management · Deel
★★★★★

“"It was a privilege to work with Gagan as his direct report. He not only possesses excellent leadership qualities but he also brings a lot of positivity, encouragement and guidance in his management to seamlessly share thoughts, implement best practices and new ideas to drive efficiencies in the business. It was an excellent interactive learning opportunity while working with him."”

SD
Solution Delivery Director · Stiletto HR
Kunal Sharma
★★★★★

“"It is a privilege to work with Gagan! He is brilliant in all aspects of any operation — right from Process Management, People Management, Project Management, CRM, Change Management, Reporting Governance, Team Career Progression Planning, Technology Enhancements to driving Quality improvement opportunities using Six Sigma Methodologies. He is a Smart Jack of All Trades. I wish him all the very best and pray for a swashbuckling career."”

ZS
Zameer Shaikh
Operations Manager · Capgemini

Professional

Certifications

Six Sigma Master Black Belt
Process Excellence & Quality Management
PMP — Project Management Professional
Project Management Program
Agile Delivery / Scrum Master
Accredited Certification
Digital Transformation & Continuous Improvement Practitioner
Digital Transformation

Academic

Education

Expected 2026
AI & Business Transformation (Executive Education)
Oxford Saïd Business School, Oxford, United Kingdom
2004
MBA (PGDBA) — Human Resources
Institute of Management Technology (IMT), Ghaziabad
Bachelor’s Degree — Commerce (Finance & Accounting)
University of Delhi
2001
Diploma — Hotel Management (DHMCT)
Institute of Hotel Management (IHM), Gwalior

Gagan Guptag

Beyond the Profile

Recognitions, thought leadership, conference footprints, and published perspectives from a career built on people and purpose.

Voices That Matter

Beyond Recommendations

These are heartfelt Accolades posted publicly on LinkedIn by colleagues and team members who felt compelled to share what working with me truly meant to them — a testament to the lasting impact of my leadership.

BK
Boopathi Kannan
Global Observability Software Engineer | Principal Lead
Cubic Corporation
💼 Leadership Appreciation

“You didn’t just lead — you uplifted. You didn’t just assign tasks — you opened doors. Your appreciation of my talents and your unwavering support gave me the courage to grow, to dream bigger, and to lead with empathy. I miss your leadership deeply. The clarity you brought in chaos, the calm you carried in storms, and the way you made every challenge feel like an opportunity — I carry those lessons with me every day.”

CJ
Chaitanya J
Global HR Operations | Corp GBS HR Team
Cubic Corporation
💼 Leadership Appreciation

“Your consistent support during challenging times and transitions has been truly remarkable. Beyond simply steering the team, you have instilled unwavering confidence, provided clear direction, and fostered a strong sense of conviction in all of us. Every interaction with you has been a lesson in leadership, humility, and courage.”

Global Footprint

Leadership Forums & Conferences

2026
NASSCOM GCC Summit 2026
6–7 May 2026 · The Westin Mumbai Powai Lake, Mumbai, India
Attendee
2025
KLSCCCI HR Summit 2025
31 July 2025 · Kuala Lumpur, Malaysia
Attendee
2025
HR Tech & Innovation Conference & Expo 2025
9 June 2025 · Kuala Lumpur, Malaysia
Attendee
2024
Z by HP Elevate – Data Science Leadership Series
20 December 2024
Panelist
2023
HR Tech Conference 2023
10–13 September 2023 · Mandalay Bay Convention Center, Las Vegas, USA
Exhibitor
2023
SHRM Annual Conference & Expo 2023
11–14 June 2023 · Las Vegas Convention Center, Las Vegas, USA
Exhibitor
2016
People Matters TechHR Conference 2016
4–5 August 2016 · The Leela Ambience, Gurugram, India
Speaker

Thought Leadership

Insights & Articles